Frequently Asked Question

SCIF Share uses AES-256 bit encryption making it extremely difficult for unauthorized access. No one (not even SCIF Share) has the means to access your encrypted data.
Senders can control aspects like setting a date for automatic file deletion, assigning a file expiry date, limiting the number of times a file can be accessed, and implementing a mandatory password for access.
The platform allows you to set access controls, such as password protection, download limits, and expiration dates, which can help control and revoke access if needed.
A response will be provided within 24 hours or less, including weekends and holidays.
We offer an intuitive user interface, and the platform is designed to be user-friendly, even for non-technical users.

At SCIF Share, we take data residency and privacy laws very seriously. Our data center is located in the State of Georgia (USA), ensuring that all customer data is stored within the boundaries of the State of Georgia. This approach allows us to maintain compliance with data residency requirements and provides our customers with peace of mind regarding the physical location of their data.

Additionally, it’s important to underscore that SCIF Share does not engage in selling or sharing customer information with any third parties. We prioritize maintaining the privacy and confidentiality of our customers’ data above all else. The only instance in which your information is shared with a third party is during payment processing. We utilize Stripe as our payment processor.

Yes, we offer discounts for organizations seeking multiple accounts. Please send your inquiry to support@scifshare.com, and our team will be happy to provide you with details on our volume pricing and discounts.

Yes, the platform is designed to be compliant with relevant industry-specific regulations and standards for data privacy and security. This includes regulations such as:

HIPAA (Health Insurance Portability and Accountability Act) for protecting sensitive patient health information in the healthcare industry.
GDPR (General Data Protection Regulation) which governs data protection and privacy for individuals within the European Union.